Case Study: MiCROTEC saves time and improves benefits support with Nava Benefits

MiCROTEC adopts Nava for white-glove benefits support

The customer, MiCROTEC, a manufacturing firm, faced a challenge with its previous benefits broker which provided minimal service, leaving HR Manager Jessa Colbert without essential support for new hires, communications, and strategic guidance. Seeking an innovative solution to save costs and time, the company turned to the vendor, Nava Benefits, for its full-service benefits administration.

Nava Benefits implemented its white-glove service, providing strategic support during renewal cycles, detailed communication plans, and hands-on employee education. The solution also included the Nava Benefits App for member support. The results included significant cost savings for both the company and its employees, multifold time savings for the HR department, and high adoption of the new app, making Nava a natural and strategic extension of the internal team.

MiCROTEC

Jessa Colbert

HR Manager