Case Study: The Delivery Authority achieves an 81% reduction in collisions with Nauto

The Delivery Authority - Customer Case Study

The Delivery Authority, a Chicago-based last-mile delivery company that handles up to 15,000 packages a day, needed to reduce distracted driving, collisions, and insurance claims while maintaining fast, reliable service. To gain the context-rich visibility missing from traditional telematics, The Delivery Authority selected Nauto’s intelligent driver safety system (Nauto Coach) to monitor and improve driver behavior.

Nauto deployed AI-powered in-cab devices and the Fleet Safety Application, enabling video-backed coaching, VERA Scores, and targeted interventions. In an initial 10-van rollout, Nauto helped reduce collisions by 81% in three months, exonerated drivers in wrongful-claim cases, and drove adoption of driver incentives—results now scaling across the full fleet as Nauto is installed companywide.

The Delivery Authority

Stephanie Moore

President