Case Study: Humanity & Inclusion achieves rapid global emergency response and 700% online donation growth with NationBuilder

Humanity & Inclusion mobilizes to serve vulnerable populations in 55 countries

Humanity & Inclusion is a global nonprofit (4,250 staff across 55 countries) focused on helping people affected by poverty, conflict, disability, and disaster. Facing an outdated U.S. website and the need to scale fundraising and emergency response quickly with a small team—especially amid multiple 2020 crises like COVID‑19 and the Beirut explosions—they turned to NationBuilder to modernize their site and unify supporter data, email, and donation tools.

Using NationBuilder, HI launched a flexible site that pulled in their database, supported targeted automated email drips, and enabled action and donation pages to be spun up in minutes. The results: close to a 700% increase in online donations since the 2013 launch, COVID‑related efforts reaching more than two million people, and a Beirut emergency appeal launched within ten minutes that helped 1,200 people become first‑time donors—demonstrating NationBuilder’s impact on agility, donor conversion, and targeted outreach.

Humanity & Inclusion

Mica Bevington

U.S. Director of Development & Communication