Case Study: Sticky Rice cuts delivery costs and boosts orders with Nash

How Nash Helped Sticky Rice Slash Costs by 60%, Boost Sales, and Nail Deliveries

Sticky Rice, a Northern Thai cuisine restaurant in Chicago, was struggling with the high costs and logistical challenges of using large third-party delivery platforms. These services charged hefty commissions that significantly cut into their revenue and made operational costs unpredictable, hindering their ability to grow. The restaurant was introduced to Nash, a comprehensive delivery solutions platform, by their online ordering partner.

By implementing Nash's service, which features a flat per-order delivery fee and a network of local drivers, Sticky Rice achieved significant results. They slashed their delivery fees by 60%, experienced a 12% increase in delivery orders, and achieved a 99% delivery completion rate. This partnership with Nash provided predictable costs, expanded their delivery range, and allowed them to reallocate savings towards business growth and menu expansion.

Sticky Rice

Jan Purananda

Manager