Case Study: Roti increases delivery success by 15% with Nash

How Nash Boosted Roti’s Delivery Success by 15% and Drives Focus on Growth

Roti, a fast-casual Mediterranean restaurant chain, faced challenges in managing its national catering delivery operations. Their goal to improve an 80% on-time-in-full (OTIF) rate was hampered by the logistical complexity of coordinating multiple delivery fleets across five different markets. Needing a centralized system to streamline operations and support growth, the company sought a unified solution and partnered with the delivery management platform Nash.

Nash provided an all-in-one delivery orchestration platform that automated order ingestion, optimized routes, and offered real-time support. This solution boosted Roti's OTIF rate from 75% to over 90%, a 15% increase in successful deliveries. Furthermore, Nash's auto-reassignment feature saved Roti over $112,000 in potential costs in just three months and freed up significant operational time, allowing the team to focus on strategic growth initiatives.

Roti

‍Michael Kelsey

VP of Operations