Case Study: TasRail achieves 60x faster reporting (20 hours to 20 minutes) with Narrative Science

Leading Australian Logistics Company Leverages Data-Driven Intelligent Narratives to Make Better Operational Decisions

TasRail is a leading Australian logistics company that moves over three million tons of goods annually and previously spent 20 hours each month producing static customer reports to review operational performance and KPIs. To reduce reporting time and make insights more accessible without increasing headcount, TasRail engaged Narrative Science and deployed Narratives for Power BI.

Narrative Science’s Narratives for Power BI automatically turns Power BI data into dynamic written stories that surface drivers of transit time, freight-cost trends, capacity utilization, and unusual events that might otherwise be buried in charts. The solution cut report creation from 20 hours to 20 minutes, provides 24/7 insights, eliminated repetitive reporting tasks, and freed TasRail staff to focus on higher-value analysis.

TasRail

Giles Walker

Commercial Business Analyst