Case Study: Greater Alliance Federal Credit Union enables instant card provisioning with Narmi

Greater Alliance Federal Credit Union launches Apple Pay and Google Pay push provisioning with Narmi

Greater Alliance Federal Credit Union, a New Jersey institution, needed to modernize its digital banking experience to attract new members and reduce friction for its existing ones. A specific challenge was the cumbersome process of adding a new card to a digital wallet, which required members to manually type in card numbers. They partnered with Narmi to implement a seamless digital banking solution integrated with their Corelation core system.

Narmi implemented push provisioning for Apple Pay and Google Pay, allowing members to add new or replacement cards to their digital wallets directly from the mobile banking app with no manual entry required. This solution provided a top-of-wallet digital experience, enabling members to begin spending securely within seconds of account opening. The collaboration between Narmi and Greater Alliance successfully removed a significant point of friction for members.

Greater Alliance Federal Credit Union