Case Study: Focus Bank opens digital deposits to everyone with Narmi Grow

Focus Bank launches digital CD opening in 62 days with Narmi

The customer, Focus Bank, an $880 million community bank, faced the challenge of reactivating its dormant digital channel to meet a $50 million deposit growth goal. Competing with national banks and fintechs, its branch-only model was unable to reach customers who couldn't visit during business hours. Focus Bank partnered with the vendor Narmi, using its Digital Account Opening solution, to build a scalable and secure online deposit platform.

Narmi's solution provided the critical flexibility to preserve the bank's existing workflows for vetting applicants. By integrating fraud verification tools like Alloy, Socure, and NeuroID, Narmi helped Focus Bank launch a new digital channel in just 62 days. The results included attracting new depositors like shift workers and refining fraud rules to reduce manual application reviews by more than half, directly contributing to the bank's deposit growth objectives.

Focus Bank