Case Study: Australia Post halves false positives with Napier AI AML technology

Australia Post’s Digital Transformation Halves False Positives

Australia Post, a leading postal and logistics organization, embarked on a digital transformation to expand into financial services. This growth presented a significant challenge in screening and monitoring its vast scale of operations against a complex financial crime threat landscape. To address this, they turned to vendor Napier AI and implemented its Continuum platform, including Transaction Monitoring, Transaction Screening, and Client Screening solutions.

Napier AI deployed its cloud-native platform on Microsoft Azure, providing a unified view of risk and configurable, no-code tools. The solution dramatically improved operational efficiency, reducing false positives by over 50% and increasing accurate detection of unusual activity by 135%. The Napier AI platform also provided crucial sandbox capabilities that enabled analysts to define custom rules, which directly contributed to the dismantling of a criminal money laundering syndicate.

Australia Post

Ben Mitchell

Senior Manager Financial Crime