Nansen
24 Case Studies
Case Study: Kingpin Tattoo Supply boosts conversions with Nansen and Klevu
A Nansen Case Study
Kingpin Tattoo Supply boosts conversions 3% with Nansen
Kingpin Tattoo Supply, a top online retailer for tattoo and piercing supplies, was struggling with low conversion rates. The company suspected its underperforming website search tool was hindering customer product discovery and hurting sales. Kingpin partnered with the customer experience agency Nansen to address this challenge.
Nansen implemented the AI-powered search engine Klevu to transform the search experience. The solution provided personalized search, smart autocomplete, and highly relevant results. This upgrade led to a significant 3% increase in conversion rate, surpassing Kingpin's initial target and resulting in higher sales and revenue.
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