Case Study: UniPro Foodservice achieves 93% touchless order confirmation processing with Nanonets

UniPro Foodservice automates order confirmations with Nanonets, reaching 93% touchless processing

UniPro Foodservice, a major foodservice distribution cooperative, faced a significant challenge in managing order confirmations from over 400 suppliers, each using different document formats and unique contract rules. Their manual process of parsing, validating, and reconciling these confirmations against their Dynamics 365 ERP was broken by any change in layout or contract, requiring constant rework. They turned to the vendor Nanonets for a solution using its AI agent.

Nanonets implemented an agentic pipeline that reads plain-English business rules to automatically extract data from any supplier format, reconcile it against purchase orders in Dynamics 365, and validate terms. This solution achieved 93% touchless processing for UniPro Foodservice. The results were a 15 times faster turnaround, annual savings of 10,000 hours of manual work, and the ability to handle all 400+ trading partners seamlessly.

UniPro Foodservice