Case Study: PayGround eliminates manual medical bill entry with Nanonets OCR

PayGround cuts medical bill entry from 3 minutes to 10 seconds with Nanonets

PayGround, a mobile healthcare payment platform, faced the challenge of manual data entry causing patient drop-offs. Their app required patients to manually fill 6-10 fields per medical bill, a process that took about three minutes and created significant friction. With competitors beginning to adopt OCR technology, this manual process was becoming a competitive disadvantage for PayGround.

By implementing the Nanonets AI agent, PayGround automated the entire data extraction process. The Nanonets solution uses OCR to automatically capture and validate all necessary fields from a bill photo, then pre-fills the payment form for user confirmation. This reduced the payment process from three minutes to just ten seconds per bill, achieved 99% extraction accuracy, and enabled 100% touchless processing for over 100 healthcare facilities.

PayGround