Case Study: True Textiles Inc. achieves streamlined, automated EDI operations with Namtek Consulting Services

True Textiles has finally found a reliable EDI Partner in Namtek Consulting Services to handle their EDI communication

True Textiles Inc., a long-established U.S. textile mill supplying fabrics to corporate, healthcare, education and hospitality markets, was struggling with fragmented, aging EDI tools and highly customized Trading Partner formats that made onboarding and daily EDI operations slow and manual. In the summer of 2015 they engaged Namtek Consulting Services for its EDI2XML Service to outsource EDI mapping, partner communications and format standardization.

Namtek Consulting Services implemented the EDI2XML Service—handling X12/EDIFACT mapping, Trading Partner configuration, XML/CSV/TXT translations, integration and testing—delivering a rapid rollout (first mapping in week one, Invoice and ASN exchanging by week two) and scaling True Textiles from 1 Trading Partner/2 documents to 8 Trading Partners exchanging 6 documents (850, 830, 855, 856, 860, 810). The engagement reduced clerical effort, increased automation, freed internal teams for higher‑value work, and proved Namtek Consulting Services to be a responsive, reliable EDI partner.

True Textiles Inc.

Rick Cowan

CIO