Case Study: Enchantment Resort achieves 100% VM backup success and 40% faster backups with NAKIVO Backup & Replication on Synology NAS

NAKIVO on Synology NAS Helps a Luxury Resort Achieve VM Backup Success Rate of 100%

Enchantment Resort, part of the Enchantment Group of luxury hotels and spas in Arizona, runs a VMware environment of about 150 VMs that support critical services (terminal servers, POS, shared data, user desktops). Reliable backups are essential to keep the resort operational 24/7, but their previous VM backup solution had a clunky UI, time‑consuming administration, storage‑related failures, and frequent failed jobs that threatened business continuity.

They deployed NAKIVO Backup & Replication directly on Synology NAS to create a unified backup appliance, eliminating the need for iSCSI and simplifying repository management. Using NAKIVO’s network acceleration, backups now run 40% faster and complete reliably—achieving a 100% success rate for scheduled jobs—while the web interface and automated notifications dramatically reduce administration time and provide the team with greater peace of mind.

Enchantment Resort

Bob Gassick

Director of IT