Case Study: San Francisco Public Defender’s Office achieves 3X lower VM backup costs and reliable backups with NAKIVO Backup & Replication

City of San Francisco Reduces VM Backup Costs by 3X with NAKIVO

The San Francisco Public Defender’s Office, which runs 15 ESXi hosts and about 100 VMware VMs hosting mission-critical and sensitive client and court data, needed reliable, fast recovery and a cost-effective backup solution. Their previous product was complex to manage, had frequent job failures, and offered poor support, prompting a search for a replacement that would improve reliability without increasing costs.

They deployed NAKIVO Backup & Replication as a pre-configured virtual appliance, finding installation and the Web UI simple and intuitive. NAKIVO provided reliable backups and quick restores, useful repository tools (space reclamation, self-diagnostics/healing), proactive support, and regular updates—resulting in stable performance, much less admin time, and a threefold reduction in VM backup licensing costs (one year of the prior solution equaled three years with NAKIVO).

San Francisco Public Defender’s Office

Rene Manzo

Senior Information Systems Engineer