Case Study: Surrey County Council achieves real-time organizational visibility and improved workforce data accuracy with Nakisa OrgChart

Surrey County Council - Customer Case Study

Surrey County Council, a large local government serving over one million residents with a workforce comparable to major UK companies and an annual budget exceeding £1 billion, needed a way to validate and communicate its complex organizational structure. With no existing tool to confirm human capital data, limited understanding of SAP workflows, and difficulty sharing structure changes with employees, the council required a rapid, reliable visualization and data-validation solution tied to its SAP environment.

Nakisa OrgChart was implemented to integrate directly with SAP and the corporate intranet, giving 10,000+ employees access to up‑to‑date organizational information. The solution enabled faster, more efficient validation of structural and employee data, clearer visualization of headcounts and occupied/unoccupied positions, and improved decision-making by translating SAP data into an intuitive, actionable format.

Surrey County Council

Mike Lea

HR & Payroll Specialist