Case Study: City of Oshawa achieves centralized workforce visibility and automated PeopleSoft integration with Nakisa

How Nakisa helped the City of Oshawa enhance workforce planning and collaboration with a centralized source of workforce information

The City of Oshawa, a growing and diverse municipality in the Greater Toronto Area, faced inefficient, duplicated work across departments from manually created organization charts and directories. With human capital data not displayed automatically, the city could not reliably visualize up-to-date structural or employee information, slowing internal communication and making it harder for staff to find the resources they needed.

Oshawa implemented Nakisa’s org charting software with the PeopleSoft integration module to create a single, centralized source of workforce information tied into the city intranet. The solution automated manual processes, improved data accuracy and visibility city-wide, enabled complex searches (peers, competencies, union affiliation, position numbers), and provided a user-friendly interface for visualizing organizational hierarchies.

City of Oshawa

Dave Mawby

Manager, App Support