Case Study: Multi-National Insurance Underwriter Service Providing Company achieves centralized, real-time IT monitoring with Nagios

Switching to Nagios XI Boosts Customizing and Collaboration Capabilities

The Multi-National Insurance Underwriter Service Providing Company faced clunky, siloed monitoring from their previous vendor that couldn’t handle a complex, multi-module infrastructure, had a minimum 15‑minute notification window, poor SNMP integration, and limited customization. To gain near real‑time, highly detailed visibility, their infrastructure architect selected Nagios and implemented Nagios XI to replace the inadequate solution.

Nagios XI delivered a centralized, customizable monitoring platform with dashboards, APIs, SNMP trap receivers, and custom checks (including authenticated website checks and MS Azure monitoring), plus downtime scripts and bulk configuration to reduce false positives. As a result, the company now monitors about 370 hosts and 2,800 services with checks every 60 seconds to establish baselines, eliminate knowledge silos, and improve collaboration—achieving far greater visibility and operational control thanks to Nagios.