Nagarro
152 Case Studies
A Nagarro Case Study
SSI Schäfer SHOP, a supplier of office and warehouse materials, faced the challenge of modernizing its long-standing SAP ERP system, which had evolved over decades from R/1 to ECC 6.0. While some processes were modernized, the company needed a future-ready IT approach and sought to capitalize on SAP's capabilities. Nagarro was brought in to implement a conversion to the SAP S/4HANA platform.
Nagarro, in collaboration with smartShift, used an automated and agile approach to handle the S/4HANA compatibility and modernize the company's specific solutions and developments. The result was an immediate benefit from better data management and analytics, laying the groundwork for further process optimization. The solution provided a foundation for improving customer experience in call centers and field service and for future enhancements to the supply chain.