Nagarro
152 Case Studies
A Nagarro Case Study
New Mexico State University (NMSU) faced challenges with its traditional tutoring services, which had limited availability and could not provide real-time, course-specific support outside of regular hours. To enhance student success and create a scalable, inclusive learning environment, the university collaborated with Nagarro to develop an AI-powered Tutor Bot.
Nagarro implemented a web-based chatbot using Microsoft Azure services, including Azure OpenAI. This solution integrated with the university's learning management system to provide 24/7, personalized academic assistance. The results included improved access to support for difficult subjects, increased student engagement through a flexible multimodal interface, and the establishment of a scalable architecture for future AI solutions across the university.