Case Study: HOERBIGER achieves faster, more transparent service management with Nagarro

HOERBIGER reduces maintenance turnaround time with Nagarro

HOERBIGER, a global company in the energy, automotive, and engineering sectors, faced a challenge to improve customer satisfaction and shorten the lead time for service requests. To address this, they partnered with vendor Nagarro to develop a one-stop solution for service management as part of their New Ventures Lab initiative.

Nagarro developed a state-of-the-art web and mobile-based solution that provided complete traceability of components and improved inventory management. This implementation increased transparency, eased operations, and reduced maintenance turnaround time for the customer. After a successful pilot in Texas, HOERBIGER users reported being happy with the system's performance.

HOERBIGER