Case Study: HOERBIGER achieves faster maintenance and higher customer satisfaction with Nagarro's Vistra

HOERBIGER reduces maintenance turnaround time with Nagarro

HOERBIGER, a company offering products and services across multiple industrial sectors, wanted to reinvent itself as a data-driven organization. Its challenge was to create a one-stop-shop application to increase transparency, enable complete component traceability, and establish an effective communication channel to elevate customer satisfaction. HOERBIGER approached Nagarro to develop this solution, named Vistra.

Nagarro developed the Vistra web and mobile application to streamline HOERBIGER's internal processes for managing parts and communicating with customers. This solution provided full transparency in repair processes and implemented an on-point inventory management system. As a result, Nagarro enabled HOERBIGER to significantly reduce maintenance turnaround time and achieve higher customer satisfaction levels.

HOERBIGER