Case Study: Dublin Airport Authority achieves a unified digital marketplace with Nagarro

Dublin Airport Authority serves 32 million passengers with Nagarro's unified digital marketplace

The Dublin Airport Authority (daa) faced challenges with a fragmented digital experience and disjointed booking journeys due to third-party redirections, which limited data visibility and the ability to scale new revenue streams. To address this, daa partnered with Nagarro to build a unified, mobile-first digital marketplace on a modular, cloud-native Azure platform.

Nagarro developed a next-generation e-commerce marketplace that centralized bookings and implemented GA4 analytics for data-driven insights. The solution resulted in an enhanced passenger experience and incremental revenue growth through cross-selling opportunities. The scalable, future-ready architecture provided by Nagarro also delivered significant operational efficiency and a foundation for daa's continued digital transformation.

Dublin Airport Authority (daa)