Nagarro
14 Case Studies
A Nagarro Case Study
AMSURG, a nationally recognized leader in outpatient surgery centers, needed a better way to keep its distributed physician network across 33 states aligned on clinical and operational best practices. Its existing mix of phone, email, and in-person communication could not handle the volume and complexity of information, especially for physicians with varying levels of technology experience. Nagarro stepped in with a SharePoint 2013-based online physicians’ portal.
Nagarro developed a B2B collaboration portal that gave physicians and field staff self-service access to critical data, including financial information by surgery center and content tailored to specialty. The solution streamlined communication, improved efficiency, and provided real-time access to information, reducing inbound inquiries so AMSURG’s operations team could focus on proactive work.
Eric Thrailkill
Chief information officer