Case Study: a top 5 US-based mutual life insurer upgrades its CCM platform with Nagarro and OpenText xPression

a top 5 US-based mutual life insurer delivers 280,000 proofed pages with Nagarro

The customer, a top 5 US-based mutual life insurer, faced a challenge when upgrading its OpenText xPression CCM platform from version 4.1 to 4.7. The breadth of their document catalog introduced numerous regression bugs, along with performance and integrity issues across their document workflows.

Nagarro leveraged its technical expertise and relationship with OpenText to provide workarounds and resolve roadblocks. The solution involved upgrading multiple xPression components and environments, as well as updating application servers and databases. Nagarro delivered 280,000 proofed pages and continues to provide dedicated production support to the client.