Case Study: a largest industrial manufacturing company in Europe achieves 90% downtime reduction with Nagarro SRE

a largest industrial manufacturing company in Europe reduces downtime by 90% with Nagarro

The largest industrial manufacturing company in Europe, a global leader in industrial automation, faced challenges with unpredictable downtime and a complex cloud infrastructure. Partnering with Nagarro, they sought to implement Site Reliability Engineering (SRE) to improve site performance and establish a unified approach to reliability.

Nagarro implemented a comprehensive SRE framework, establishing clear service level objectives, prioritizing automation, and fostering a collaborative, blameless culture. This solution resulted in a 90% reduction in downtime, a 75% faster incident resolution time, and substantial cloud infrastructure savings of 30%. These improvements led to significant financial savings and enhanced the client's market reputation for reliability.