Case Study: a large FinTech company in Asia achieves 16x fewer failed transactions with Nagarro chaos engineering

a large FinTech company in Asia cuts failed transactions by 16x with Nagarro

The client, a large fintech company in Asia, was facing significant financial losses and a decline in customer satisfaction due to unreliable payment transactions that dropped during peak system demands. To address this challenge, Nagarro implemented a chaos engineering solution to improve the platform's resilience.

Nagarro built a Continuous Resilience Testing platform that automated chaos experiments in both delivery pipelines and production. This solution resulted in a 16x reduction in failed transactions, a mean-time-to-recovery of just 10 minutes, and a 10x improvement in customer satisfaction for the client.