n8n
29 Case Studies
A n8n Case Study
System AI, an automation consulting agency, helped its client The Srama Group, a real estate business, overcome a significant operational bottleneck. The client was struggling with repetitive manual data entry, where virtual assistants spent four to five minutes per task copying information from WhatsApp into Zoho CRM and Google Sheets. They needed a way to eliminate this tedious work to operate more efficiently and improve their speed in handling leads.
Using n8n Enterprise, System AI built an automated WhatsApp-based assistant. The n8n workflow ingested messages, transcribing voice notes if needed, and then intelligently routed the data to either create/update leads in Zoho CRM or log entries in Google Sheets. This solution drastically reduced the task time from several minutes to just 10-20 seconds, a 97% reduction. The automation saved the client approximately one day per week, allowed them to reassign virtual assistants, and cut the property onboarding-to-sale timeline from 62 to 44 days.