Case Study: Seguros Bolívar achieves near-real-time prior authorizations with n8n

Seguros Bolívar cuts prior authorization time from 3–4 weeks to minutes with n8n

Seguros Bolívar, a leading insurance company in Colombia, faced significant operational bottlenecks due to its reliance on a 20-year-old core system and manual processes. Its prior authorization procedure, which required clinical staff to manually review each request, was taking three to four weeks per case. To become an AI-first organization, they needed a tool to democratize automation and partnered with the vendor n8n, using its Enterprise product to build solutions around their legacy infrastructure.

Using n8n Enterprise, Seguros Bolívar built an automation layer that integrated with Gemini AI nodes to interpret medical orders and apply business rules. This solution reduced prior authorization times from weeks to near real time, drastically cutting operational costs and allowing medical professionals to focus on high-value work. The implementation by n8n enabled over 3,000 employees to build and run more than 300 active workflows, scaling automation across the entire company and advancing its AI-first vision.

Seguros Bolívar