Case Study: SOHO Solutions achieves best-in-class cloud-first data protection and simplified backup management with N-able Cove Data Protection

SOHO Solutions provides best-inclass data protection with Cove

SOHO Solutions, an IT services firm serving the greater New York area for more than 20 years, supports over 1,000 devices across 15 managed IT clients with a 15-person team. Facing complexity and visibility problems with their previous backup vendor (StorageCraft)—multiple backup tiers, unsynced dashboards, and poor granular restores for Microsoft 365 that caused mailbox bloat—SOHO needed a more reliable, audit-ready data protection solution. Cove Data Protection from N-able became the standard part of SOHO’s service stack to address these gaps.

By deploying N-able’s Cove Data Protection, SOHO moved to a cloud-first architecture with a single management console protecting servers, Windows and Mac workstations, and Microsoft 365. Cove’s automated mass deployment, automated recovery testing, ticket creation, and reporting reduced administrative time, improved backup visibility for audits, and enabled clearer, granular restores that avoid mailbox overflow. The switch to N-able’s Cove delivered faster recovery testing, simpler reporting, and sustained confidence in backups across SOHO’s managed clients.

SOHO Solutions

Brian Ludwigson

Senior Project Manager