Case Study: Reliable Networks achieves a unified application stack and 75% faster response times with N‑able

Reliable Networks Standardizes Application Stack with N-able Products

Reliable Networks, a London‑based cybersecurity and IT services firm, faced an application‑stack fragmentation problem—using 10 different providers for RMM, EDR, backup, documentation, and training—and set out in 2022 to standardize on a single technology partner. After evaluating several vendors, Reliable Networks selected N‑able and began migrating to N‑able products such as N‑Central (RMM), Cove Data Protection, N‑able EDR (SentinelOne), Passportal+, MSP Institute and the N‑able MSP Playbook.

N‑able helped consolidate the stack, assisted the three‑ to four‑month migration with N‑hanced Services, and delivered a unified interface for monitoring, backups, and endpoint protection. The result: Reliable Networks now manages about 5,000 endpoints, estimates automation saves 10+ hours per week, technicians spend up to 10x less time on administrative tasks, and overall response time has decreased by ~75% (with monitoring and endpoint response improving by roughly 25–50%). N‑able’s integrated tools and onboarding support simplified operations and reduced training and licensing complexity.

Reliable Networks

Gregory Olczyk

Technical Director