Case Study: Lemontree achieves 9.4 customer satisfaction and faster issue resolution with N-able N-central

Lemontree sustains 9.4 customer satisfaction for 10+ years with N-able

Lemontree, an IT services provider, faced increasingly complex customer IT needs and rising demand for managed services in the early 2010s. To address this challenge and drive transformation, they turned to the vendor N-able and its N-central remote management and monitoring platform.

By implementing N-able's N-central, Lemontree was able to quickly and easily onboard new customers at scale and improve issue resolution times. This solution served as the backbone of their services, helping them achieve and sustain a 9.4 customer satisfaction score for over ten years.

Lemontree