Case Study: InfraNet Solutions achieves stronger password security and major time savings with N‑able Passportal

InfraNet Solutions - Customer Case Study

InfraNet Solutions, an MSP founded in 1998, struggled with weak, scattered password practices and the challenge of securely managing privileged credentials as it moved to a managed security services model. To solve this, InfraNet deployed N-able Passportal from vendor N-able in 2016 to centrally manage multi-tenant customer passwords and enforce stronger, consistent policies.

Using N-able Passportal, N-able helped InfraNet centralize, encrypt, and automate password generation and changes, add multifactor authentication and granular access, and produce compliance reports showing passwords are complex and changed within 90 days. The result was measurable: significant technician time savings that let InfraNet support more clients, improved auditability and compliance, branded customer portals, and a resellable service that bolstered security and revenue.

InfraNet Solutions

Marynel Wahl

Chief Operating Officer