Case Study: Fortress SRM improves risk visibility and patching with N-able N-central

Fortress SRM reduces ticket volume with N-able N-central

Fortress SRM, a cybersecurity firm that protects companies from cybercrime, needed to help its SMB customers optimize IT operations and mitigate risk. The challenge was to gain better visibility and improve the efficacy of their security tools. They turned to the vendor N-able and implemented its N-central platform to address these needs.

Using N-able's N-central provided Fortress SRM with greater network visibility through a single dashboard and reduced ticket volume via automation. The solution significantly improved patching efficacy for both Microsoft and third-party systems, ensuring their customers' products were used to their best ability and risks were properly mitigated.

Fortress SRM