Case Study: Fortress Security Risk Management achieves greater visibility, automation, and patching efficacy with N-able N-central

Fortress Security Risk Management improves patching efficacy and cuts ticket volume with N-able

The customer, Fortress Security Risk Management, is a cybersecurity firm that protects companies from cybercrime by enhancing their people, processes, and technology. Their challenge was helping SMB customers optimize IT operations to mitigate risk and ensure their products were used to their best ability. To address this, they turned to the vendor N-able and its N-central platform.

N-able's N-central solution provided Fortress SRM with greater network visibility through a single dashboard. This allowed them to better understand their customers' risk profiles. The implementation resulted in a reduced ticket volume due to automation and significantly improved patching efficacy for both Microsoft and third-party systems.

Fortress Security Risk Management