Case Study: Escalon Services achieves a stronger security backbone with N-able Cove Data Protection for Microsoft 365

Cove Data Protection for Microsoft 365 Supports Escalon Services’ Strong Security Backbone

Escalon Services, a Palo Alto–based back-office provider serving 5,000+ customers, needed a reliable way to protect large volumes of Microsoft 365 and endpoint data across its largely virtual desktop environment and 1,200 employees. Director of Technical Operations Rich Holladay selected N‑able’s Cove Data Protection for Microsoft 365 to address gaps in retention and recovery and to consolidate backups for Microsoft 365, Windows, and Mac devices.

N‑able implemented Cove’s appliance‑free, direct‑to‑cloud solution with worldwide data centers and included cloud storage, giving Escalon centralized retention and recovery control and 100% remote management. The deployment protected Microsoft 365 and endpoint data across Escalon’s 1,200 employees and 5,000+ customer base, removed hardware and storage maintenance, and delivered tested, reliable recoveries that restored operational confidence for the IT team.

Escalon Services

Rich Holladay

Director of Technical Operations