Case Study: Heikell Transport achieves accurate, efficient job management with MyTrucking

How Mytrucking Revolutionised Heikell Transport’s Operation

Heikell Transport, a Bay of Plenty livestock and fertiliser transport business based in Whakatane, was struggling with a manual diary-based workflow that involved multiple steps of data entry, duplicated work, and a constant risk of missed or unbilled jobs. They needed a better way to manage scheduling, dispatch, and invoicing across around 20 trucks, and turned to MyTrucking transport management software.

MyTrucking provided Heikell Transport with an automated, cloud-based system that integrated job entry, dispatch updates, mobile driver communication, and invoicing in one place. The change was immediate: they abandoned the diary on the first day, cut data entry from five steps to one, improved accuracy so jobs were entered before completion, sped up invoicing, and enabled easier growth without added paperwork, with live updates flowing instantly to drivers in the field.