Case Study: Hydrate IV Bar grows memberships to 40% of revenue with MyTime

Hydrate IV Bar grows memberships to 40% of revenue with MyTime

Hydrate IV Bar, a 21-unit IV therapy franchise, faced significant challenges scaling its operations due to a disjointed tech stack. This led to critical gaps in client experience, marketing, scheduling, and reporting, threatening the consistency of its brand as it expanded. To overcome this scaling chaos, they partnered with MyTime to find a unified operational solution.

By implementing the MyTime platform, which included a branded guest app, POS, omnichannel booking, and automated marketing tools, Hydrate IV Bar standardized its systems across all franchise locations. This solution delivered remarkable results, growing memberships to 40% of net revenue, which totaled $6.1 million. MyTime's automated client engagement also generated over $2 million in revenue from rebooking reminders, review requests, and birthday messages, while increasing the average order value by 9.83%.

Hydrate IV Bar