Mythics Inc.
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Case Study: Parkview Health reduces recurring PeopleSoft issues with Mythics managed services
A Mythics Inc. Case Study
Parkview Health reduces recurring PeopleSoft issues by 20% with Mythics Inc.
Parkview Health, a not-for-profit community-based health system, needed a new partner for its PeopleSoft support. Their existing provider was focused only on technical fixes, but Parkview required a more cost-effective and flexible managed services solution that understood healthcare operations. They engaged Mythics Inc. to modernize their support.
Mythics Inc. delivered a tailored managed services suite that included application support, testing services, and special projects. They also implemented Jira Service Desk for improved issue tracking. This partnership resulted in a 20% reduction in new and recurring issues, an enhanced user experience, and streamlined processes across their PeopleSoft environment.
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