Case Study: Kaiser Permanente automates grants billing with Mythics and PeopleSoft Business Process Weaver

Kaiser Permanente automates billing and speeds invoice-to-payment with Mythics

Kaiser Permanente, one of the nation's largest not-for-profit health plans, faced a challenge with its grants billing process, which was dependent on numerous manual steps. These small, repetitive tasks, such as manually processing billing interface numbers and emailing invoices to sponsors, slowed down the entire path from creating an invoice to receiving payment. To address this, Kaiser Permanente worked with vendor Mythics Inc. on an automation improvement project utilizing PeopleSoft Business Process Weaver.

Mythics Inc. deployed PeopleSoft Business Process Weaver (BPW) to automate the billing interface, eliminating the need for manual processing. The solution also included new BI Publisher invoice formats and the automatic emailing of invoices as attachments. As a result, Kaiser Permanente eliminated manual billing steps, automated sponsor invoicing, and achieved a faster invoice-to-payment cycle. The project's success was recognized when Oracle named it a 2024 PeopleSoft Innovator.

Kaiser Permanente