Case Study: CityPoint achieves greater security and efficiency with MyTAG and HID Global

MyTAG and HID Global help CityPoint reach new heights in security and efficiency

CityPoint, a commercial property in London, faced challenges with a manual, paper-based system for tracking over 220 physical keys, an inefficient digital wand system for security patrols of nearly 300 checkpoints, and a lack of accurate auditing for contractor time and attendance. MyTAG partnered with HID Global to address these operational and security inefficiencies.

The solution from MyTAG integrated HID Global's NFC technology into a cloud-based platform, using key fobs, tags, and badges to manage keys, patrols, and contractors. This provided real-time tracking and proof of presence. As a result, CityPoint significantly reduced staff time spent on key management, improved the speed and accuracy of security reporting, and gained verifiable data to accurately audit contractor invoices, ensuring they only pay for services rendered.

CityPoint

Lee Murray

Building Manager