Case Study: Shinsei Bank achieves 4x faster application deployment and 90% cost savings with MySQL

Shinsei Bank Relies on MySQL and SugarCRM to Radically Accelerate Enterprise Application Deployment

Shinsei Bank, a leading Japanese financial institution, faced antiquated mainframe systems that were costly, inflexible and slow to change. With aggressive timelines, limited budget and strict regulation, Chairman Yashiro tasked CIO Dhananjaya “Jay” Dvivedi to transform the bank without disrupting operations; he did so by breaking systems into reusable off‑the‑shelf components, using the public Internet for connectivity and designing for failure.

Shinsei standardized on open source MySQL and SugarCRM and adopted a web‑based, path‑based development approach, migrating over 10 million customer records and deploying CRM across 36 locations and call centers. The new platform delivered functionality in months instead of years, was built in one‑fourth the time and with roughly 90% cost savings versus legacy mainframe solutions, while improving customer service and cross‑sell capabilities.

Shinsei Bank