Case Study: Lina One boosts telemarketing efficiency with MySQL Enterprise Edition

Lina One boosts telemarketing efficiency for 2,000 agents with MySQL Enterprise Edition

Lina One, a South Korean insurance provider, faced challenges with inefficient and conflicting telemarketing systems after merging operations. The company needed a secure, high-performance database platform to support 2,000 agents across six call centers and meet strict compliance standards. To address this, they turned to vendor MySQL for its MySQL Enterprise Edition.

By implementing MySQL Enterprise Edition, MySQL provided a solution with integrated security plugins for Single Sign-On, encryption, and auditing. The results were significant, including a 49-times-faster backup and an 80-times-faster recovery. This led to increased telemarketing productivity, industry-leading new contract levels, and improved user satisfaction for Lina One.

Lina One