Case Study: Extenda achieves lower product costs and higher customer satisfaction with MySQL

A MySQL Case Study

Preview of the Extenda Case Study

Extenda Retail Cuts Product Costs and Increases Customer Satisfaction Using MySQL

Extenda, the Nordics' leading retail solutions provider with software in over 7,000 stores and 30,000 POS across 27 countries, needed a reliable embedded database for its POS, Selfscan, and Self-Checkout products. After moving from Windows/Access to Java to support multiple platforms, the cost and complexity of integrating, testing, and supporting many different databases grew unsustainable, and customers wanted an out-of-the-box embedded database to avoid administering their own.

Extenda selected MySQL because it met key requirements (multi‑platform, small footprint, MVCC, hot backups, easy install) and allowed full automation of administration, backup and restore through the application. The result: lower product costs from reduced integration/QA/support, sub‑second response times for instant on‑screen display, minimal customer database administration, and high customer satisfaction backed by supported open‑source technology.


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