Case Study: Conecta Wireless achieves faster UCaaS performance and scalability with MySQL HeatWave and Oracle Cloud

Conecta Wireless boosts recurring revenue to 80% with MySQL HeatWave

Conecta Wireless S.L., a Spanish provider of unified communications as a service (UCaaS), was facing performance issues and data center limitations with its existing MySQL database. This prompted the company to seek a cloud-based solution to improve its services for contact center customers. They turned to vendor MySQL and implemented MySQL HeatWave on Oracle Cloud Infrastructure.

The solution from MySQL provided accelerated performance, elastic scalability, and advanced AI functionality. This allowed Conecta Wireless to onboard new customers in hours instead of days, reduce operating expenses, and increase recurring revenue to 80% of total income. The company also benefited from improved data residency within the EU and the powerful analytical capabilities of MySQL HeatWave to develop new AI-driven services for its clients.

Conecta Wireless S.L