Case Study: America First Credit Union boosts member onboarding and uptime with MySQL Enterprise Edition

America First Credit Union cuts membership workflow steps by over 50% with MySQL

America First Credit Union, a large member-owned financial institution, needed to upgrade its critical membership application process. The existing system suffered from frequent downtime and was difficult to manage, causing applicants to abandon the process. They turned to vendor MySQL for a solution that could handle unstructured document data with high availability and security, specifically seeking the features of MySQL Enterprise Edition.

By implementing MySQL Enterprise Edition, America First Credit Union utilized the MySQL Document Store for flexible data handling and achieved nearly 100% uptime with high availability features like InnoDB Cluster. The results were significant: the application process was streamlined by over 50%, reducing page views by 84,850 per month and cutting overall workflow time by 11%. This led to an increase of nearly 1,000 new membership applications per month, demonstrating the successful impact of the MySQL solution.

America First Credit Union