Case Study: Jewish Family Service of Dallas achieves dramatic volunteer time savings with MyRouteOnline

Volunteer Services Improves by Planning Deliveries

Jewish Family Service of Dallas, a social service agency serving the 9,286 sq. mi. Dallas metro area, relies heavily on volunteers to deliver services like mental health support, older adult care, emergency assistance and holiday food baskets. Twice a year the agency coordinates delivery of more than 1,000 holiday baskets to homebound or isolated people, but volunteers previously spent over a month planning routes and verifying addresses.

By adopting MyRouteOnline.com, the agency reduced route planning from weeks to minutes; the system verifies addresses and flags incorrect information, dramatically increasing efficiency. The time saved lets volunteers focus on other critical projects, helps with volunteer retention, and improves the agency’s ability to deliver services to the community.

Jewish Family Service of Dallas

Beri Schwitzer

Director of Volunteer Services, the Jewish Family Service