Case Study: National Health Service (NHS) achieves same-day, efficient vaccination of homebound patients with MyRouteOnline

Route Planning Optimizes Vaccine Distribution for Patients

MyRouteOnline worked with NHS clinicians Dr. Simon Bradley and Dr. Dominique Thompson to tackle the challenge of vaccinating homebound COVID-19 patients while managing strict cold-chain timing, tight visit windows, and patient confidentiality. Home visits required careful timing (e.g., six-hour limits outside cold storage for some vaccines), accurate addresses, and minimized travel and planning time for overworked general practitioners.

Using MyRouteOnline’s route optimization—factoring travel time, scheduled service time per patient, and starting from the furthest patient—the team created efficient printed routes and communicated clear time windows and visit instructions to patients. The approach preserved confidentiality (no identifiable data uploaded), saved planning and driving time, and enabled the practice to vaccinate all registered housebound patients in one day with positive outcomes for both patients and staff, ahead of the second-dose campaign.

National Health Service (NHS)

Simon Bradley

National Health Service (NHS)