Case Study: Casa Leaders HP, Inc. achieves accurate delivery times and reduced overtime with MyRouteOnline

Accurate Delivery Times in Los Angeles 2015

Casa Leaders HP, Inc., a furniture and appliance retailer with three locations serving greater Los Angeles, struggled to provide accurate delivery arrival times for bulky-item orders. Their manual, city-based routing did not account for unloading and service time or truck load organization, leading to inefficient routes, late deliveries and high overtime.

After adopting MyRouteOnline’s Route Planner in early 2015, Casa Leaders immediately gained reliable estimated delivery times, better load distribution across nine trucks and significantly reduced overtime. The improvements produced smoother deliveries, stronger customer service and a more competitive position in the market, with the company continuing to refine its routing.

Casa Leaders HP, Inc.

Edward Liberman

President, Casa Leaders HP