Case Study: Tunnel Espresso Bar achieves streamlined mobile ordering and real-time sales visibility with MYR POS

Tunnel Espresso Bar - Customer Case Study

Tunnel Espresso Bar, a cozy café tucked under Montreal near McGill and Peel, needed a point-of-sale solution that fit a business that sits between retail and restaurant. Owner Andrew chose MYR POS when the café opened in 2013 because other systems didn’t match their workflow; they needed an easy, customizable system that staff could learn quickly and that he could monitor remotely.

MYR POS delivered an intuitive, highly customizable POS plus a mobile online ordering app that lets customers order and pay in advance and shows preparation time. The solution gave Tunnel Espresso Bar real-time sales visibility, smoother order pickup and reduced in-store wait times, and has operated reliably for years — Andrew reports no app problems, hasn’t considered switching in four years, and says MYR POS has kept pace with the café’s improvements.

Tunnel Espresso Bar

Andrew

Owner